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The Trading Standards team would like to warn pensioners of a potential telephone scam that claims you can have your pension collected for you. We have received a report from a relative of a vulnerable elderly person who has received a number of unsolicited telephone calls in recent days. The caller uses a with-held telephone number and when the call is answered there appears to be a pre-recorded message that states, or words to the effect of “ As an old age pensioner who may find it difficult to get out of your house. Did you know you are entitled to have your pension collected for you? If you are interested and would like more information, please press 2. |
Although we have very little information, we believe these calls have all the hallmarks of a telephone scam which is aiming to obtain your personal and financial details.
Our advice to elderly residents is to always act with caution when receiving unsolicited telephone calls, especially if the caller’s number is “with-held”. Never provide your personal or bank account details to anybody over the telephone unless you are absolutely sure of their intentions. Never be intimidated into making a quick decision and always take a moment to ask yourself whether the offer or claim is genuine. If you do have any doubts, please discuss with a family member, friend or neighbour before agreeing to anything.
And remember, do not be afraid to end the call by hanging up!
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