101 Non-Emergency Number

27th September 2011  All Bedfordshire - Press Release - New 101 number

Bedfordshire Police have launched a new number providing people with a new way to get in touch about non-emergency issues. 101 is now the main number to call Bedfordshire Police when it is less urgent than 999

As well as making the police more accessible to communities, it is intended that 101 will reduce the number of inappropriate 999 calls. There will be a single flat charge of 15p per call, regardless of the duration, time of day, mobile or landline.

You should call 101 to report crime and other concerns that do not require an emergency response. For example:

• Stolen cars
• If you suspect drug dealing/taking
• To give us information about crime in your area
• To speak to your Local Policing Team

In an emergency, always call 999 when you need an immediate response, For example:

• Because a crime is in progress
• Someone suspected of a crime is nearby
• When there is danger to life
• When violence is being used or threatened

101 will not:

• Change the way in which we respond to non emergency calls
• Connect people to a large national call centre
• Result in calls receiving a lower priority than if 999 had been called for a non emergency issue

101 should not be used to report:

• Fly tipping
• Noise pollution
• Stray dogs

These should initially be reported to your local council:

• Central Bedfordshire Council: 0300 300 8000
• Luton Borough Council: 01582 546000
• Bedford Borough Council: 01234 267422

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